مجلة التنمية وإدارة الموارد البشرية
Volume 13, Numéro 1, Pages 193-204
2026-07-31

The Role Of Artificial Intelligence In Reshaping Internal Communication Strategies And Human Resource Management

Authors : Ouahabi Naziha .

Abstract

This study examines the transformative impact of Artificial Intelligence (AI) on organizational dynamics, focusing on the convergence of internal communication and Human Resource Management (HRM). It explores how AI-driven tools, such as sentiment analysis and predictive analytics, shift traditional hierarchical communication into decentralized, data-driven ecosystems. The findings reveal that while AI significantly enhances operational efficiency and enables hyper-personalization of the employee experience, it introduces critical challenges regarding digital surveillance and the erosion of human empathy. The study concludes that a synergistic "Human-in-the-loop" approach is essential to maintain ethical integrity and organizational trust. Success in this digital era depends on balancing technological precision with human-centric values to foster an agile and inclusive professional environment.

Keywords

: Artificial Intelligence, Internal Communication, Human Resources, Digital Transformation, Algorithmic Management.