مجلة الامتياز لبحــوث الاقتصاد والادارة
Volume 10, Numéro 1, Pages 546-561
2026-06-05

Value-based Digital Marketing And Brand Loyalty: Evidence From Algerian Digital Consumers

Authors : Hamdoune Asma .

Abstract

Brand loyalty is increasingly difficult to sustain in digitally saturated markets where consumers continuously compare competing value propositions online. This study examines how Value-Based Digital Marketing (VBDM) — combining personalized content, customer value proposition, relationship management, and data-driven optimization — generates brand loyalty among Algerian digital consumers. The model tests three mediated pathways through Customer Trust & Transparency, Consumer-Brand Engagement, and Consumer-Based Brand Assets, with Collectivism Orientation moderating the engagement-loyalty link. A mixed-methods design combining PLS-SEM with expert interviews was applied across five Algerian digital consumer segments. All hypotheses are confirmed: VBDM directly predicts brand loyalty, all three mediation pathways prove statistically significant, and Collectivism Orientation meaningfully moderates the engagement-loyalty relationship. The model accounts for a substantial share of variance in brand loyalty, underscoring its explanatory strength. These findings provide actionable guidance for Algerian digital brands seeking to build sustainable loyalty in a collectivist, mobile-first consumer environment.

Keywords

Value-Based Digital Marketing ; Brand Loyalty ; Consumer-Brand Engagement ; Collectivism Orientation ; PLS-SEM ; the Algerian digital market