مجاميع المعرفة
Volume 11, Numéro 1, Pages 253-272
2025-06-06
Authors : Zahaf Wahiba . Benyahia-taibi Ghalia . Belounis Djihane .
The aim of this article is to present obstacles of implementing an ISO standard within an Algerian public company. We administered a questionnaire to managers in a complex (GP1Z) and a subsidiary (Naftal) of the Sonatrach group. The results indicate that the main obstacles to standardization are the nature of the standard implemented, the size of the company, the nature of its product, the stability of top management and employee resistance.
standardization ; ISO ; osbtacles ; Sonatrach ; GP1Z ; Naftal
Benamar Farida
.
Bechenni Youcef
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pages 653-666.
فاطمة طالب
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ناصر بوعزيز
.
ص 1254-1265.