مجلة الإدارة والتنمية للبحوث والدراسات
Volume 15, Numéro 1, Pages 441-460
2026-06-01
Evaluating The Effectiveness Of Organizational Conflict Management Styles In Higher Education Institutions : A Case Study Of Djilali Bounaama University - Khemis Miliana
Authors : Souna Abdelkader . Lamouri Miloud .
Abstract
This study aims to evaluate the effectiveness of organizational conflict management styles at Djilali Bounaama University in Khemis Miliana using the Rahim Organizational Conflict Inventory-II (ROCI-II) model. The research employed a descriptive-analytical methodology, utilizing a two-part questionnaire : the first part collected personal and professional demographic data, while the second part was based on the ROCI-II model for organizational conflict management. The findings revealed that the Dominating style is the most prevalent conflict management approach at Djilali Bounaama University in Khemis Miliana.
Keywords
Organizational Conflit ; Organizational Conflict Management ; Rahim Model ; ; Djilali Bounaama University
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