مجلة الآداب و العلوم الإجتماعية
Volume 23, Numéro 1, Pages 189-205
2026-06-10

The Competence-performance Gap In Academic Email Requests: Evidence From Algerian Doctoral Students

Authors : Naceur Amina . Choubane Samra .

Abstract

This study investigates the pragmatic competence of second-year doctoral students at Mohamed Lamine Debaghine University - Sétif 2, Algeria, focusing on the realization of request strategies in academic emails. Using the Cross-Cultural Speech Act Realization Project (CCSARP) framework, the research compares 43 authentic emails sent to faculty with 30 responses from a Written Discourse Completion Task (WDCT). Quantitative analysis revealed an overwhelming reliance on direct request strategies, which accounted for 95.3% of the 43 authentic requests and 86.7% of the 30 WDCT requests. A significant “directness paradox” emerged: students exhibited higher levels of directness in authentic communication than in controlled tasks. Furthermore, WDCT responses contained significantly more internal and external modification devices than real emails. These findings suggest a noticeable competence–performance gap, where advanced EFL learners possess declarative knowledge of pragmatic norms but struggle to apply them under the cognitive and contextual pressures of real-time communication. The results challenge the validity of relying only on elicited data and underscore the need for pedagogical interventions that prioritize the automatization of pragmatic routines. This research offers critical insights for English for Academic Purposes (EAP) instruction, advocating high-volume, time-pressured practice to bridge the disconnect between learners’ pragmatic awareness and their procedural ability in high-stakes academic environments.

Keywords

Academic Email ; CCSARP ; Doctoral students ; Pragmatic Competence ; Request Strategies