مجلة طبنـــة للدراسات العلمية الأكاديمية
Volume 8, Numéro 2, Pages 1933-1948
2025-12-19

Occupational Contentment And Its Relationship To The Quality Of Health Services From Nurses’ Perspectives: A Field Study At Ibn Rochd Hospital, Souk Ahras



Authors : Tlaidjia Manel .

Abstract

This study investigated the effect of occupational contentment among nurses at Ibn Rochd Hospital in Souk Ahras on healthcare service quality. Institutional success largely depends on occupational contentment as a key organizational factor. The research assessed both employee satisfaction levels and the quality of provided healthcare services. A descriptive methodology was applied, with 78 nurses selected through stratified random sampling. Questionnaires served as the main data collection tool, and SPSS was used for analysis. Results indicated high ratings for both satisfaction and service quality. A strong statistical relationship was found between nurse satisfaction and the quality of healthcare delivers.

Keywords

Occupational contentment ; Healthcare Service Quality ; Nurses; Ibn Rochd Hospital

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