مجلة الإدارة والتنمية للبحوث والدراسات
Volume 14, Numéro 2, Pages 430-446
2025-12-01
Artificial Intelligence As A Driving Force For The Transformation Of The Insurance Industry: An Analysis Of Opportunities, Challenges, And Future Trends Through 2030.
Authors : Bouras Fatima . Djebli Khatir .
Abstract
The future of artificial intelligence in the insurance industry is expected to bring major transformations that enhance performance and improve service quality. Increased reliance on automation and big data will streamline processes and lower costs. AI will improve customer experience through virtual assistants and enable more accurate, personalized pricing. It will also help detect fraud and risks early, reducing losses. Furthermore, AI will drive the development of innovative insurance products that adapt to market changes. Despite challenges like data privacy and legal regulations, AI will remain a key tool for sustainable growth in the insurance sector.
Keywords
Artificial Intelligence, Insurance Industry, Data Analysis, Risk Management, Personalized Insurance .
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