الرواق
Volume 11, Numéro 2, Pages 11-30
2025-12-10
The Digital Revolution And The Reengineering Of Public Administration: Smart Governance As An Entry Point For Innovation And Accountability
Authors : Messika Mohamed . Hachouf Yacine .
Abstract
This paper explores the concept of smart governance as a contemporary framework for reshaping public administration in the context of the digital revolution and the advancement of artificial intelligence. It highlights how digital tools such as big data, predictive algorithms, and automation can be employed to enhance decision-making and service delivery, drawing on pioneering international experiences. Furthermore, the study examines the ethical and legal challenges associated with digital transformation, including issues of privacy, bias, and transparency, while stressing the importance of adopting flexible regulatory frameworks. The paper also discusses the prospects of participatory governance and citizen engagement, aiming to present a balanced administrative model that integrates innovation, efficiency, and democratic accountability
Keywords
Smart Governance. Digital Public Administration. Participatory Governance
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