مجلة الإدارة والتنمية للبحوث والدراسات
Volume 14, Numéro 1, Pages 429-447
2025-06-01

The Role Of Work Ethics In Improving Employee Performance In Telecommunications Companies: A Case Study Of Algeria Telecom Company

Authors : Messahel Sassia .

Abstract

This study examines the relationship between work ethics and employee performance. The main objective was to identify the role that work ethics (through a set of work ethics dimensions) can play in improving employee performance through indicators such as efficiency, effectiveness, productivity, and quality. Questionnaires were used to collect data from a sample of respondents consisting of Algeria Telecom employees. Due to the small size of the study population, the total sampling method was adopted. The data were analyzed using descriptive and inferential statistics. The results showed that work ethics plays a significant role in improving employee performance by improving effectiveness, efficiency, productivity, and quality.

Keywords

Work ; Ethics ; Employee Performance ; Key Performance Indicators (KPI) ; Algeria Telecom Company