les cahiers du mecas
Volume 22, Numéro 1, Pages 44-56
2026-06-02
The Role Of Human Competencies In Healthcare Risk Management: A Case Study Of A Public Primary Healthcare Establishment In Tlemcen, Algéria
Authors : Chekroun Meriem .
Abstract
This study analyzes the impact of human competencies on risk management in the Public Primary Healthcare Establishment in Tlemcen. Using a descriptive-analytical approach, data were collected from 40 employees and analyzed using SPSS (version 26). The findings indicate that human competencies significantly contribute to reducing healthcare risks. However, a limited understanding of formal risk management concepts persists among staff, leading to resistance to change and reducing the effectiveness of safety practices. Despite this, employees possess basic competencies that can be further enhanced. The study recommends strengthening training programs and formalizing risk management protocols. Continuous investment in human capital is essential for effective and proactive risk management.
Keywords
Human competencies ; knowledge ; skills ; professional behaviors ; healthcare risk management
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