مجلة الدراسات الحقوقية
Volume 12, Numéro 1, Pages 419-433
2025-04-28

The Impact Of French Language Proficiency On Consumer Rights Protection In E-commerce And Delivery Services In Algeria



Auteurs : Baghdadi Hanane . Khelafi Rabia .

Résumé

E-commerce in Algeria presents a promising economic opportunity but faces challenges, particularly language barriers and access to information. This publication explores the legal and linguistic issues affecting consumer protection, emphasizing the importance of French proficiency for understanding commercial information. It highlights the need for a stronger legal framework and multilingual platforms, alongside educational initiatives and technological investments, to create an inclusive digital experience.

Mots clés

e-commerce ; consumers ; Algeria ; French ; accessibility

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