SEMIOTICA
Volume 2, Numéro 2, Pages 04-13
2025-12-12

Informal Communication (its Characteristics, Channels, And Problems)



الكاتب : Kerfis Moumna Zakia .

الملخص

: Informal communication is one of the most important channels for the transfer of information and knowledge within any workplace, organization, or department; it is therefore an essential prerequisite for achieving balance within a work environment that requires explanations and clarifications of the information, orders, and decisions conveyed through formal communication channels, thereby contributing to the creation of interpersonal bonds that may translate into behaviors .In this research paper, we seek to answer the following questions: What is informal communication? What are its channels and obstacles? And what motivates businesses and work organizations to employ this type of communication?

الكلمات المفتاحية

communication, informal communication, work organization, formal communication, information.

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