مجلة الأعمال الإلكترونية والاقتصاد الرقمي
Volume 3, Numéro 2, Pages 01-09
2025-12-16
Technology: A Driver Of Islamic Banking Growth In Indonesia — The Case Of Bank Syariah Indonesia (bsi)
Authors : Boudi Abdessamad . Khelaifia Aziz .
Abstract
modernization of Islamic banking in Indonesia, with a particular focus on Bank Syariah Indonesia (BSI). The rapid advancement of mobile banking applications, digital payments, and super apps has transformed consumer behavior and expectations. BSI’s strategic investment in digital infrastructure has enabled it to enhance customer experience, improve operational efficiency, and expand financial inclusion, especially among younger demographics. Through a case study approach, this research demonstrates that technology is not only an enabler of service delivery but also a means of reinforcing Shariah-compliant values and fostering trust within the Muslim community. The findings contribute to a deeper understanding of how Islamic banks can leverage digital tools to achieve sustainable growth in emerging markets.
Keywords
banking ; Islamic banking ; digital ; mobile banking
Les articles similaires
Hamel Dalila
.
pages 214-224.
Farid Mecheri
.
Sabrina Atrous
.
pages 156-174.
Morkane Mohamed El Bachir
.
pages 59-83.
غربالي عبد الحميد
.
دقيش جمال
.
ص 201-228.
