مجلة الاقتصاد والتنمية المستدامة
Volume 7, Numéro 2, Pages 228-240
2024-09-01
The Impact Of Digital Transformation On Commercial Banks Performance- Algerian Banks Employees As A Sample-
Authors : Haddad Meroua . Boufoula Nabila .
Abstract
The study aims to measure the connection between digital transformation and banks’ performance in the first place, then to evaluate the impact of digital transformation and its dimensions: digital infrastructure, digital offices, and digital services on banks’ performance in Algeria, on the grounds that digital transformation has become a sine qua non for all organizations generally and financial institutions, such as banks specifically, for their activities and performances in a world depending on technology and digital nowadays. Relying on quantitative study targets Algerian bank employees, to assess the impact, a questionnaire was distributed to them, 51 forms were collected, and analyzed using the SPSS version 26 programs, resulting in the findings that digital transformation has a positive effect on bank performance.
Keywords
digital transformation ; commercial banks ; performance
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