The Impact Of Digital Transformation On Human Relations In The Workplace: A Case Study Of The National Social Insurance Fund For Salaried Workers (cnas) Constantine
Auteurs : Tolba Sabrina .
Résumé
Abstract This study aimed to demonstrate the impact of digital transformation through its dimensions (technological infrastructure, digital communication, employee digital competence, and the digitization of administrative processes) as an independent variable on human relations as a dependent variable, applied to sample of 48 employees at the National Social Insurance Fund for Salaried Workers Constantine In order to describe and analyse the data related to the study, a set of statistical tools suche as means, standard deviations, and the multiple linear regression analysis were used to test the main hypothesis and the sub-hypotheses, using the statistical package for the social sciences ( spss) The study concluded that both the four dimension of digital communication have an impact on the human relations, where the Digital communication was the most digital transformation influent dimension on human relations in CNAS.
Mots clés
Digital Transformation ; Technological Infrastructure. ; Digital Communication. ; Employee Digital Competence ; Digitalization of Administrative Processes ; Human Relations ; Workplace
