دراسات إقتصادية
Volume 25, Numéro 2, Pages 427-445
2025-12-31

The Impact Of Social Media On The Golden Square Of Marketing-among A Sample Of Mobilis Mobile Phone Users.

Authors : Morsi Ghosn El Ben Haoua . Toumi Nacereddine .

Abstract

This study aimed to identify the extent of the impact of social media networks on the golden square of marketing (mental image, positioning, satisfaction, loyalty), by applying to a sample of Mobilis mobile phone users in the wilaya of Annaba, the main question was asked, which is (is there a statistically significant effect of social media on the golden square of marketing), and the descriptive analytical approach was used in the study, which was applied to a sample of 97 people from the network users, and was treated using the SPSS program. Through the analysis, the study concluded that there is a positive and high statistically significant effect of social media on the golden square of marketing, in addition to providing some recommendations.

Keywords

Social Media ; Mental Image ; Positioning ; Satisfaction ; Loyalty